Privacy Policy

Privacy Policy for ActiveSphere Sports LLC

At ActiveSphere Sports LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information: personal and non-personal.

  • Personal Information: This includes your name, email address, phone number, shipping address, billing information, and payment details when you make a purchase.
  • Non-Personal Information: This includes details such as your IP address, browser type, device information, and browsing behavior on our website.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience by remembering your preferences and tracking website traffic. You can control cookie settings through your browser preferences.

2. How We Use Your Information

The information we collect helps us process your orders, improve our website, and enhance your shopping experience. Specifically, we use your personal data for:

  • Order Fulfillment: To process and ship your orders accurately and promptly.
  • Customer Service: To respond to your inquiries and resolve any issues.
  • Marketing Communications: To send promotional emails, offers, and updates if you opt in.
  • Website Improvement: To enhance functionality, personalize your experience, and provide relevant recommendations.
  • Legal Compliance: To meet legal and regulatory obligations.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access or disclosure. These include:

  • Encryption: Your payment and personal data are encrypted using Secure Socket Layer (SSL) technology during transmission.
  • Secure Servers: We store your data in secure environments to prevent unauthorized access.
  • Access Control: Only authorized personnel have access to your personal information.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers, such as:

  • Payment Processors: To process payments and issue refunds.
  • Shipping Partners: To deliver your orders to the specified address.
  • Marketing Providers: For marketing purposes, but only if you have opted in to receive such communications.

These third parties are obligated to use your information solely to perform their services for us.

5. Your Rights

You have the right to:

  • Access and Update: Request access to your personal data and make corrections or updates as necessary.
  • Delete Data: Request that we delete your personal information (with some exceptions, such as for legal obligations).
  • Opt-Out of Marketing: Unsubscribe from marketing emails or newsletters at any time.

To exercise these rights, contact us at support@activesphere.store.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal requirements.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.